Refund policy

Our policy lasts 7 days from the date of delivery. If 7 days have gone by since your purchase, unfortunately we can’t offer you a EXCHANGE/RETURN.

To be eligible for a EXCHANGE/RETURN, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

How & when RETURN/EXCHANGE applicable.

1. Seal Opening Video is Mendatory for any Defected Product Replacement/Refund.

2.Free Exchange of Size is Valid on All Products which are Not Customized within 7 days of Delivery.

3. If Any Customized Product is Delivered with defect then we would require opening Video as mentioned in point 1.

4. In Case of Return - We will arrange reverse pickup from your address without any extra charges and COMPLETE AMOUNT will be REFUNDED in Original Mode of Payment or Google Pay/Bank Transfer (for Cash OOn Delivery Orders)

NOTE: THERE IS NO EXCHANGE/RETURN VALID ON CUSTOMIZED & FESTIVALS RELATED PRODUCTS

THANKS

For valid EXCHANGE/RETURNS mail us at SUPPORT@ALFASUPERMART.COM